Disappointed & Upset

My daughter loved playing this bible game so I decided to pay $7.99 ($9.03CND) for the special of getting access to all the stories. Not all the stories downloaded and now it wont even open. I sent an email to find out if this could get fixed and I never even got a response. If this continues I need to get a refund. Why am I paying for something that I cant use? Thats not fair.

MrsSwabs about Children's Bible Games for Kids, Family and School, v3.1